In high school I had a social studies teacher who wasn't really respected by the other students due to his old-fashioned and gruff mannerisms and onerous homework assignments, like outlining chapters in the text book and visiting the grocery store to contribute to his personal longitudinal study on prices. But the opportunity to learn how to outline and organize information explicitly and rigorously has been priceless to me in my adult life and I will always be grateful to Mr. Packard for his single-minded dedication to this thankless but critically important undertaking. In this post I will describe how to properly structure a hierarchy based on those original lessons as well as what I have learned and practiced in the years since.
Continue reading →These are some of the things I look for when designing and when evaluating a design.
Continue reading →A critique is a detailed analysis or assessment of something. In UX critique is valuable because we want our work to resonate with as many other people as possible, and our teammates are often our first chance to assess that. When you make a critique, your teammate is asking for your help, and it's your job to help them. It's easy to say things that aren't helpful without that being your intention. In this post I describe my formula for delivering a critique.
Continue reading →Any project is just a series of questions that eventually get answers. In my work I have some questions that I am responsible for asking, some of which I get the answers from other people, and some of which I come up with the answers myself and then validate, depending on the project and who I'm working with. Here I have tried to list out some of those questions.
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