Portfolio project
Case studies about projects I have worked on.
Islands - Everything Is Under Control
This nightmare Might scare some of you And truth be told These dreams are coming true But Everything is under control Don't climb out From under your hole
OpenWill The Moon Explode?
"There's a message from the moon base, something strange is going on/ all the scientists are working overtime to find what's wrong... Will the moon explode? .... I don't know if I believe......that the moon will explode."
OpenCells at Work
No better time to visualize how powerful and deadly your powerful white blood cells are.
OpenOn Becoming A God In Central Florida
This is a brilliant show. Exciting. Funny. Well-acted. Well-written. Perfect show.
OpenHis Girl Friday
This is a good summary of one of my favorite movies. I named my cat Hildy after Hildy.
OpenWill The Moon Explode? by The 23rd Century
"There's a message from the moon base, something strange is going on/ all the scientists are working overtime to find what's wrong... Will the moon explode? .... I don't know if I believe......that the moon will explode."
OpenPaul McCartney's "Blackbird" sung in Mi'kmaq
To bring awareness to this important cause students at Allison Bernard Memorial High School in Eskasoni, Cape Breton recorded Paul McCartney's Blackbird in their native Mi'kmaq language.
OpenCast of Hadestown performing "Wait for Me" on TV
I saw this show on Broadway and loved it a lot. This is a really lovely rendition of this song.
Open"My Brother My Brother and Me" Celebrity Voicemail Impressions
One of my favorite podcasts. Funny as heck.
OpenCollecting every item in Untitled Goose Game
Oh yes, I had Untitled Goose Game fever the same weekend as everyone else.
OpenZoobilee Zoo
It's as close as a dream, and as bright as the brightest blue: Welcome to Zoobilee Zoo
OpenAlphaquest
Doorways up and down the halls, wonder what's behind them all! Doors that lead to anywhere, got to A-B-C what's there, Got to A-B-C-Decide, where's the door I haven't tried? A-B-C-D-East to west, going on an Alphaquest!
OpenOpening theme of the show "Cells at Work"
I watched this show on Netflix recently and really enjoyed it. The theme song is pretty catchy and fun.
OpenThat song about Corona Virus from Vietnam
You may have seen this on John Oliver's Last Week Tonight - he is right, I can confirm that the song does slap.
OpenA Talking Cat? By Louie Zong and the podcast "My Brother, My Brother, and Me"
A short funny story about a talking cat who wants to go to college.
OpenLadies of the cast of Hamilton singing "I'm not throwing away my shot"
If you like Hamilton this is pretty fun.
OpenLongitudinal Patient Data Visualization for Oncology Decision Support
At my most recent job I worked on a comprehensive program for researching and designing my product's longitudinal patient view. For this project I worked on interviewing users to determine what they most wanted to see, and then using that research to propose a systematic redesign to improve the existing experience.
Continue reading →Oncology decision support software
At my most recent job, I worked on a SAAS product aimed at oncology care teams to help them visualize their patient's data and make decisions. In this blog post I will discuss the areas of this product that I worked on.
Continue reading →Investigating the true purpose of a product and its actual users
Before I start designing anything, the first thing I do when starting out on a new project is investigate the true purpose of this product and its actual users. Beyond what marketing is saying and what the engineering team is excited to build, who is actually using this product today and what are they using it for? How exactly is it used, and by whom, and why? Or if the product doesn't exist yet, who do we want to use it, and what do we want them to use it for? The basis for a sound UX strategy for this product depends on accurately identifying these things. Although these questions seem like obvious starting points, the answers are usually not just available for the asking. I have to go digging for them, and over time I have learned how to do this.
Continue reading →Design system design 1
As the lead interaction designer on my company's design system project here is a bit about the work I did to redesign our library's website and content strategy to create a single source of truth for designers and developers to produce consistent & beautiful products.
Continue reading →Conversational reporting experience
The design brief in this case was to create a simple user experience where a business user, such as a manager in a busy warehouse, could type any natural-language query into a box and get answers back. They wanted the user to have the ability to do simple customization of their result, easily share their results with others, and save them for later. I envisioned a simple, one-screen experience with which the user could get answers to their questions without being slowed down by navigating or clicking. When the user types in the box, the answer to their question appears below, and they can fine-tune their answer by just writing in the box.
Continue reading →Re-Imagining a Legacy Product
The goal of this project was to update an airline check-in kiosk with their new branding as well as simplify and refresh the user experience. I was the lead interaction designer on this project, working closely with my colleagues in visual design, user research, product management, and development.If you have used this check-in kiosk recently you have used something I worked on!
Continue reading →Adding a major feature to an existing product
API management is software that companies use to enforce access rights to their APIs. I worked on the UX for the customer-facing admin portal for one of the industry’s leading API management solutions. I was on a small UX team and then the sole UX designer from ~2015 to 2018. During this time I designed many new features and UX upgrades, including a site-wide UX overhaul to enforce consistency and proper information hierarchy. I was also soley responsible for user research such as customer interviews, surveys, and usability testing. Before we started working on our “Organizations” feature, our enterprise customers could create APIs and API packages which could then be accessed, modified, or deleted by any employee with an administrator account. The design challenge was to design a feature which would let customer administrators define Organizations and sub-organizations, define ownership of system objects like APIs, and then indicate which users had access to which Organization.
Continue reading →